Terms of Service
Welcome to LUMINWELL MERCHANDISE GROUP LLC (hereinafter referred to as “we,” “us,” or “the Company”). These Terms of Service apply to your access to and use of our website, as well as your purchase of the daily consumer goods we offer, including items such as bath towels, paper cups, combs, and ceramic bowls.
By accessing our website or purchasing our products, you agree to be bound by the following terms and conditions. Please read these Terms of Service carefully before making a purchase.
- Company Information
Company Name:
LUMINWELL MERCHANDISE GROUP LLC
Company Address:
8207 CHERRYSHIRE CT
HOUSTON, TX 77083
Email Address:
[email protected]
- Product Information and Sales Details
LUMINWELL MERCHANDISE GROUP LLC is dedicated to providing customers with daily consumer goods, including products such as bath towels, paper cups, combs, and ceramic bowls.
We strive to ensure the accuracy of product descriptions, images, dimensions, colors, and other relevant information on the website. However, due to variations in display devices, production batches, or product characteristics, actual products may exhibit differences within a reasonable range.
We reserve the right to adjust product information, prices, or inventory status based on actual availability.
- Payment Terms
3.1 Payment Methods
When submitting an order on the website, customers must complete payment using the payment methods provided.
We may support payment services including credit cards, debit cards, and other online payment methods.
All payments must be completed before the order is confirmed.
3.2 Billing Terms
Our sales model is based on one-time purchases.
When purchasing products, customers pay the amount displayed for the goods, applicable taxes, and relevant shipping fees (if any). This payment applies only to the current order and does not constitute a subscription service, automatic renewal service, or ongoing billing agreement.
By completing the payment, the customer authorizes us to process a one-time charge for the order amount.
We will not impose any additional charges without the customer’s explicit consent.
- Ownership and Title
Ownership of the products remains with LUMINWELL MERCHANDISE GROUP LLC until payment for the order has been completed. Ownership of the goods transfers to the purchasing customer once full payment has been made and the goods have been delivered in accordance with the order requirements.
Without authorization, no individual or organization may:
Reproduce, sell, or repackage our branded goods;
Misappropriate our company name or brand information;
Use our product information for fraudulent or illegal commercial activities.
- Intellectual Property Statement
All content on the website, including but not limited to:
Website text content;
Product descriptions;
Trademarks and brand names;
Page designs;
Images, graphics, and related materials;
is the intellectual property of LUMINWELL MERCHANDISE GROUP LLC or the respective rights holders.
Without our prior written permission, no individual or organization may:
Reproduce website content;
Modify, disseminate, or commercially use website materials;
Use our brand name for misleading publicity.
Any unauthorized use may constitute an infringement of intellectual property rights, and we reserve the right to pursue legal action.
- Acceptable Use
When using this website, users shall:
Provide truthful and accurate information;
Comply with applicable laws and regulations;
Respect website security and the rights and interests of other users;
Use the website solely for lawful shopping and information inquiry purposes.
- Prohibited Conduct
Users shall not:
Use the website for any illegal activities;
Provide false order information;
Attempt to compromise website functionality or security systems;
Upload malicious programs, viruses, or harmful content;
Collect website data without authorization;
Impersonate other individuals or entities.
If a user violates these terms, we reserve the right to:
Restrict or terminate the user’s access;
Cancel relevant orders;
Refuse to provide services;
Take further measures in accordance with the law.
- Order Confirmation and Cancellation
All orders become effective upon confirmation by the system.
We may cancel orders under the following circumstances:
Product inventory is insufficient to meet the order requirements;
There are obvious errors in the order information;
There is suspected fraud or unauthorized transactions.
If an order is cancelled, we will refund the payment made, subject to the specific circumstances.
9. Limitation of Liability
To the maximum extent permitted by law, LUMINWELL MERCHANDISE GROUP LLC shall not be held liable beyond statutory requirements for the following:
Temporary website inaccessibility due to factors beyond our control;
Network service interruptions;
Failures of third-party services;
Losses resulting from user misuse of products;
Issues arising from the user’s failure to follow product usage instructions.
We provide our products and services on an “as-is” basis and strive to ensure that information is accurate and reliable.
- Dispute Resolution
In the event of any dispute between you and LUMINWELL MERCHANDISE GROUP LLC, we recommend that both parties first attempt to resolve the matter through amicable communication.
If a resolution cannot be reached through negotiation, the parties agree to address the matter via the following methods:
Consultation in accordance with applicable laws;
Resolution of the dispute through a court of competent jurisdiction.
To the extent permitted by law, both parties shall make every effort to resolve issues through non-litigation means first.
- Governing Law
These Terms of Service and any transactional relationship between you and LUMINWELL MERCHANDISE GROUP LLC shall be governed by the applicable laws of the United States.
Any disputes shall be interpreted and handled in accordance with applicable laws.
- Third-Party Links
Our website may contain links to third-party websites or services.
These third-party websites are operated by independent entities; we assume no responsibility for their content, privacy policies, or service quality.
When visiting third-party websites, please review their respective terms and conditions.
- Amendments to Terms
We may update these Terms of Service in response to business developments, legal requirements, or service adjustments.
Updated terms will be posted on the website and become effective as of the date of publication.
Continued use of the website or purchase of products constitutes your acceptance of the updated terms.